Behavior Health Training
Are you aware that our National Provider Webinar events that are available to any Centene provider, stakeholder, community member and/or staff. Webinars are on clinical topics appropriate for web learning and usually offer free continuing education hours.
Upcoming Suicide Risk courses listed below are offered monthly through the end of 2023, and will continue into 2024. Both are approved for CEs through NBCC. You can read more and register at National Provider Webinar Series.
Suicide Risk - A Clinical Perspective - Module 1 - Suicide Risk Overview
November 29, 2023 12-2:00p Central
- Course Description: Clinicians learn to identify warning signs and risks of suicide. They also learn about protective factors, which ensure vulnerable people are supported and connected with others during difficult times, thus making suicidal behaviors less likely.
- Course Objectives:
- Identify risk and protective factors related to suicide attempts and suicidal behavior
- Understand the difference between risk factors and warning signs
- List three ways to increase integrated and continuous care to help in suicide prevention
- Training length is 2 hours
Suicide Clinical Risk - Module 2 - Assessment, Intervention, and Evidenced Based Treatments
December 5, 2023 12-2:30p Central
- Course Description: To help prevent suicide, providers and clinical staff learn assessment tools to screen for depression, anxiety and alcohol use, all of which can increase suicide risk. This course also covers evidenced-based treatment interventions.
- Course Objectives:
- List three screening tools used to screen for mental health and suicide risk
- Complete case scenarios using PHQ-9, AUDIT and SAFE-T
- List three evidenced-based treatment methods to treat suicide
- Training is 2.5 hours
BH HEDIS Learning Sessions
Have 10 Minutes? Review One of Our Important Sessions
Some of the many benefits from these sessions include:
- Focusing on quality outcomes can help patients get the most from their benefits, which ultimately means better use of limited resources.
- In addition to better care for patients, address caps in care, etc.
- Provide strategies to positively impact quality care, outcomes and member experience.
- Assist in recognizing the intent of the Behavioral Health HEDIS measures
- Those in P4P VBCs could increase their quality bonus payouts with more knowledge/ awareness around the measures.
Products:
Medicaid and Medicare
Purpose:
The purpose of the training is for medical and behavioral health providers to recognize the intent of the IET, FUA, and FUI behavioral health HEDIS Measures and share strategies to impact quality care and outcomes for our members.
Intended Audience:
Medical and Behavioral health Providers, including licensed and unlicensed health care professionals and office staff.
Duration: 10 mins.
Product:
Medicaid and Medicare
Purpose:
The purpose of the training is for medical and behavioral health providers to recognize the intent of the FUH, and FUM behavioral health HEDIS Measures and share strategies to impact quality care and outcomes for our members.
Intended Audience:
Medical and Behavioral health Providers, including licensed and unlicensed health care professionals and office staff.
Duration: 8 mins.
Products:
Medicaid and Medicare
Purpose:
The purpose of the training is for medical and behavioral health providers to recognize the intent of the AMM and SAA behavioral health HEDIS Measures and share strategies to impact quality care and outcomes for our members.
Intended Audience:
Medical and Behavioral health Providers, including licensed and unlicensed health care professionals and office staff.
Duration: 10 mins.
HEDIS (Healthcare Effectiveness Data and Information Set) is a set of standardized performance measures by the National Committee for Quality Assurance (NCQA) which allows direct, objective comparison of quality across health plans. This month we are spotlighting the two HEDIS measures that focus on adult members adherence to prescribed psychiatric medication: AMM and SAA.
Antidepressant Medication Management (AMM) focuses on members 18 years of age and older who have a diagnosis of major depression and who were treated and remained on an antidepressant medication. The effective acute phase treatment measures members who remained on an antidepressant medication for at least 84 days and the effective continuation phase treatment measures members who remained on an antidepressant medication for at least 180 days.
Adherence to Antipsychotic Medications for Individuals with Schizophrenia (SAA) focuses on adult members with schizophrenia or schizoaffective disorder who were dispensed and remained on antipsychotic medication for at least 80% of their treatment period.
Educating members on importance of remaining on medication helps improve both the AMM and SAA measure. Please view the training for medical and behavioral health providers on AMM and SAA members and strategies to improve AMM and SAA Adherence.
Product:
Medicaid
Purpose:
The purpose of the training is for medical and behavioral health providers to recognize the intent of the APM, SSD, SMC, and SMD behavioral health HEDIS Measures and share strategies to impact quality care and outcomes for our members.
Intended Audience:
Medical and Behavioral health Providers, including licensed and unlicensed health care professionals and office staff.
Duration: 10 mins.
Purpose: The purpose of the training is for medical and behavioral health providers to recognize the intent of the ADD and APP behavioral health HEDIS Measures and share strategies to impact quality care and outcomes for our members.
Intended Audience: Medical and Behavioral health Providers, including licensed and unlicensed health care professionals and office staff.
Duration: 10 mins.
Enhancing Member Experience with Behavioral Health Care Services
Products: Medicaid, Medicare, Marketplace
Purpose:
The purpose of the training is to provide awareness and strategies to enhance our health plan members' satisfaction and experience with mental health and substance use services.
Intended Audience:
Medical and Behavioral Health Providers, both clinical and non-clinical healthcare professionals and office staff.
Duration: 20 minutes
Learning Objectives:
- Describe the purpose and benefits of the Experience of Care and Health Outcomes (ECHO) survey
- List the survey composite measures
- Identify strategies to help improve our members' experience with mental health and substance use services