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Support Resources

The Krames Health Library provides access to articles and fact sheets on health topics. Search health topics, such as cold or flu symptoms, dementia, and diabetes.

Our Nurse Advice Line is ready to answer your health questions 24-hours-a-day – every day of the year. The Nurse Advice Line is staffed with Registered Nurses. These nurses have spent lots of time caring for people. Now they are ready and eager to help you. The services listed below are available by contacting Nurse Advice Line, Buckeye’s 24-hour nurse hotline, at 1-866-246-4358 (TDD/TTY: 1-800-750-0750).

For more information on these and other benefits and services, check the information in the Member Handbook or call Member Services at 1-866-246-4358 (TDD/TTY: 1-800-750-0750).

Caregiving Glossary

Alzheimer’s and Dementia

Coping with Challenging Behaviors 

Legal topics to consider

End of Life

Housing

National Suicide Prevention Lifeline - 1-800-273-8255

Crisis Call Center
Compassionate assistance to people in any type of crisis - 1-775-784-8090 or 1-800-273-8255

Friendship Line
A crisis hotline and a warmline for non-urgent calls. This line provides support services such as:

  • Suicide prevention
  • Emotional support
  • Elder abuse prevention and therapy
  • Well-being checks
  • Grief support
  • Information and referrals for older adults or adults with disabilities - 1-800-971-0016

Alzheimer’s Association 24/7 Support Line - 1-800-272-3900

211 Program
2-1-1 Get Connected. Get Answers.

The 2-1-1 program is a free, private service to help find local resources, including:

  • Food and nutrition programs
  • Shelter and housing resources
  • Utilities support
  • Disaster relief
  • Employment
  • Addiction prevention and rehabilitation programs
  • Reentry support for ex-offenders
  • Support groups
  • Safe help out of an abusive situation

Call 2-1-1 to speak with a service expert in your area.

Caring for someone is rarely easy and can take much of your time.  To help care for a loved one, caregivers need to make time to care for themselves.

Keep in mind the tips below to help you take care of yourself:

  • No one is perfect.  You will make mistakes.
  • Many emotions surface when you are caring for another.
  • Depression is a common experience while caregiving.
  • Give yourself and your loved one honest expectations.
  • Use the info and resources available to you.
  • Know the skills needed to care for your loved one. Be honest about what you can and cannot do.
  • Learn to say No.
  • Take help from others.
  • Be resilient.
  • Know your own stress triggers.
  • For successful coping:
    • Eat right
    • Exercise
    • Sleep

Taking Care of YOU: Self-Care for Family Caregivers Fact Sheet

Nutrition Resources:

Other Resources:

AARP
aarp.org

Brain Injury Association of America
BIAUSA.org

Caregiver Action Network (CAN)
Caregiveraction.org

Dementia/Alzheimer’s
ALZ.org
1-800-272-3900

Disability
Disability.gov

Eldercare Locator
1.800.677.1116
Eldercare.gov

Family Caregiver Alliance
Caregiver.org
1-800-445-8106

Medicaid
Medicaid.gov

Medicare
Medicare.gov

MedlinePlus: End of Life Issues
Medlineplus.gov/endoflifeissues.html

National Association of States United for Aging and Disabilities (NASUAD)
Nasuad.org 

Physician Orders for Life-Sustaining Treatment (POLST)
POLST.org

Serious Mental Illness
NAMI.org
1-800-950-NAMI (6264)

Stroke
Stroke.org
1-800-STROKES (787-6537)

U.S. Living Will Registry®
uslivingwillregistry.com