Skip to Main Content

Provider Portal

Take care of business on YOUR schedule. The Provider Portal is yours to use 24 hours a day, seven days a week to accomplish a number of tasks.

  • Easily check member eligibility
  • View, manage, and download your member list
  • View and submit claims
  • View and submit service authorizations
  • Communicate with us through secure messaging
  • Maintain multiple providers on one account
  • Control website access for your office
  • View historical member health records
  • Submit assessments to provide better member care

Not Registered?

If you are a contracted provider, click here to login and create an account.

If you are a non-contracted provider, you will be able to register after you've submitted your first claim.

Recent Portal Updates

Claim reconsideration process is now all online for ease of use. 

  1. Select Claims in the top banner of the page.
  2. Select your claim number or use the search tool to find the claim you need.
  3. Select Reconsider Claim.
  • Make your case - Submit claim reconsideration comments using expanded text fields.
  • Add context - Easily attach documentation when you file a claim reconsideration.
  • Stay current - Opt in/out for claim reconsideration status change emails.New claim reconsideration process.

Enhanced secure portal navigation to make it easier to:

  • Manage claims more efficiently with easier online claims and tracking. Visually track your claims: See which have been adjudicated with the new color-coded tracker.
  • Easily view denial codes: Denial code descriptions are now on the Claims Details page – you no longer need to open each claim line.
  • Quickly check member eligibility online with the new overview page. Now you can see all important member data on one page.
  • Prior Authorization pop-up window makes the process more efficient. This helpful reminder prompts you to attach supporting documents to avoid delays.