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Introducing Your Provider Engagement Administrators 

At Buckeye, maintaining our trusted partnership with our providers is a top priority. Our goal is to furnish you and your staff with the necessary tools and services to provide the highest quality healthcare to Buckeye enrolled members.

Our excellent Provider Services team is ready and available to answer your questions. They are your first stop in your quest to find answers. You can contact Provider Services at 1-866-296-8731 Monday - Friday 7 a.m. to 8 p.m.

Provider Engagement Administrators

Our Provider Engagement Administrators (PEA), previously titled Provider Relations Representative, are your advocates to assist you in navigating Buckeye.They are responsible for, but not limited to:

  • Network performance engagement
  • Working alongside Buckeye partners and you to enhance quality and performance
  • Physician and office staff orientation
  • Hospital and ancillary staff orientation
  • Ongoing provider education, updates and training

State of Ohio and surrounding counties

How to Find Your Provider Engagement Administrator and their contact information:

  • If you are part of the Groups listed below, you will find your PEA listed there. 
  • If you are not part of these Groups, please reach out to Provider Services for assistance at 1-866-296-8731.


  • Ashtabula County Medical
  • Community Action Agency of Columbiana County
  • My Community Health Centers
  • One Health Ohio
  • Sisters of Charity Health System (Mercy Canton)
  • St Vincent Charity Medical
  • Trinity West
  • ValleyCare Health System (Steward Medical Group)

PEA3-1 Open Position

Please contact Provider Services at: 1-866-296-8731

  • Butler County Community Health Consortium / Primary Health
  • Cincinnati Children's Hospital
  • Community Health Centers of Greater Dayton
  • HealthSource of Ohio
  • Kettering Health Network
  • Memorial Health System Marietta
  • Mount Carmel Health
  • Ohio Health
  • Ohio State University
  • Rocking Horse Health Centers
  • The Christ Hospital Health Network
  • The Healthcare Connection
  • TriHealth Group Health 
  • UC Health (Cincinnati)

Hermietta Rowan

Hermietta Rowan

Provider Engagement Administrator
8:00 a.m. to 5 p.m Monday - Friday

Years w/Buckeye Health Plan: 1

What I like about working at Buckeye:

I love making a difference in the provider space which will allow them to make a positive impact on our members/their patients lives.  Being a provider advocate changes from one month to another so that is exciting, which allows me more opportunities to provide resources and information to support them in what they do everyday for our members.

  • Community Memorial Hospital
  • Fulton County Health Center
  • Genesis Healthcare System
  • Lake PHO, Lifecare Family Health & Dental Center
  • Lima Professional Corporation (Cardinal Health)
  • Mercy Health, Parkview / Bryan Medical Group
  • ProMedica Central Physicians
  • University Hospital VBC / University Primary Care Practice
  • University of Toledo Physicians Clinical Faculty Inc.
  • Van Wert Medical Services
  • Wood Health Company

Kimberly Couch-Dreher

Phone # 614-519-5967


Availability:  M-F 7am-4pm

Time with Buckeye:  3 months

What I like about Buckeye: Our mission statement and the foundation of our organization: “Transforming the health of the community, one person at a time” sums it up perfectly. I’ve always wanted to work in healthcare and work with a diverse team that prioritizes patient care, but continuously look for ways to improve the member and provider experience.


Char McCarthy

Char McCarthy

8:00 a.m. to 5 p.m Monday - Friday  

15 Years with Buckeye Health Plan

What I like about working at Buckeye:

Having the pleasure to work alongside a team that takes pride in working with our providers to improve the provider and member experience.

Mary Beth Carlson

Mary Beth Carlson

8:00 a.m. to 5 p.m Monday - Friday  

2 Years with Buckeye Health Plan

What I like about working at Buckeye:

Working with a team that is focused on doing the right thing for the members and providers.