Updates

• Anyone accessing the PNM or the SPBM secure web portal will need an OH|ID to log in and complete key administrative tasks and processes. The following resources are available to providers assist in setting up an account.
  • Create an OH|ID account. 
  • Get help logging in. 
  • View an in-depth OH|ID account creation user guide. 
• Providers needing technical assistance should contact the Ohio Department of Medicaid Integrated Help Desk (IHD) at 1-800-686-1516. Hours of operation are Monday-Friday, 8 a.m. - 4:30 p.m. ET.

(ODM apologizes for the error found in a communication sent out earlier this month. They stated that all demographic updates, including the CPC contact information, needed to be done in the MITS system by Aug 20 or the change will have to be held until Oct 1. The correct date is Aug 31st. Please see the corrected communication below.)

CPC Enrollment for the 2023 Program Year

The enrollment period for the CPC program is again slated for October. ODM anticipates sending out invitations to those who are eligible in early September 2022. Invitations will be sent via email to the CPC contact found in the MITS Secure Provider Portal. 

Beginning Aug. 31, all provider demographic and agent maintenance update functionality will be closed for conversion of data in MITS. ENROLLED PROVIDERS SHOULD UPDATE THEIR DEMOGRAPHIC INFORMATION IN MITS BY AUGUST 31 or plan to hold updates until Oct. 1. It is therefore vital to make sure updates are completed by Aug. 31 to ensure all CPC invitations are received.

For assistance with how to update your demographic information, refer to the training video found on the ODM website. If additional assistance is needed, contact the Provider Hotline 800-686-1516.